We always strive to offer the best possible service to our clients at all times, however should you have a complaint or were unhappy with the service provided, please follow the following procedure.

To file a complaint  please print the Clients Complaints Form. Fill it out and send it:

• In person; to Mr. Ismail Odeh – Head of Clients Complaints Unit
  
  
• By mail to Global Investment House -
  Global Tower,
  Sharq, Shuhada Street;
  P.O. Box 28807, Safat 13149, Kuwait;
  Attention: Mr. Ismail Odeh – Head of Clients Complaints Unit
  
  
• By email at complaints@global.com.kw: attention:  Mr. Ismail Odeh – Head of Clients Complaints Unit